Privacy Policy

Effective Date: April 2026

GymLive (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from gymlive.shop.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

Additionally, as you browse the site, we collect information about:

  • Pages you view
  • Products you view
  • Websites or search terms that referred you
  • How you interact with the site

We refer to this as Device Information.

When You Make a Purchase

We collect:

  • Name
  • Billing & shipping address
  • Payment details (processed securely via Shopify Payments / Stripe)
  • Email address
  • Phone number

This is referred to as Order Information.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Communicate with you (order updates, support)
  • Screen orders for fraud or risk
  • Provide you with marketing communications (if you opt-in)
  • Improve and optimise our website performance
  • Deliver personalised product recommendations

3. Sharing Your Information

We share your information with trusted third parties to operate our business:

  • Shopify – powers our online store
  • Payment processors (Stripe, Shopify Payments)
  • Shipping providers – to deliver your order
  • Analytics tools – Google Analytics, Meta Pixel, TikTok Pixel

These providers only use your data to perform services on our behalf.

4. Cookies & Tracking Technologies

We use cookies to:

  • Keep your cart active
  • Improve site performance
  • Understand user behaviour
  • Deliver relevant ads

You can control cookies through your browser settings.

5. Behavioural Advertising

We use your information to provide targeted advertisements via:

  • Facebook / Instagram
  • TikTok
  • Google

You can opt out via:

  • Facebook Ads Settings
  • Google Ads Settings
  • Your device privacy settings

6. Your Rights (GDPR – EU Customers)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability

To exercise your rights, contact us at the email below.

7. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal data. All payments are processed securely and encrypted.

9. Minors

Our site is not intended for individuals under the age of 16 without parental supervision. For youth players, purchases are expected to be made by a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

11. Contact Us

For more information or to make a request, contact us at:

Email: support@gymlive.shop (replace if needed)
Business Name: GymLive
Address: [Insert registered business address]